FaQ
FREQUENTLY ASKED QUESTIONS
You’re over feeling exhausted, lost, confused, and tired of feeling tired. You’re ready to feel grounded and centered in your mind, body, heart and soul.
It’s time to take care of yourself and prioritize your health and well-being.
You want to start counseling but you’re not quite sure if you’re ready. You have a lot of questions and the process is not clear. Please allow me to help you find ease in this process and answer some of the questions you have here.
For further information on the therapy process, Please Click Here
Comparing to medication treatment, alternatives to the psychotherapy, psychotherapy has less adverse and unpleasant side effects. There are a lot of benefits in psychotherapy such as better relationships, increasing self-esteem, learning life skills, a higher degree of self awareness, better self-care and mental wellness management etc.…. Nevertheless, each experience in counselling is different. You are the primary changing agent in your counselling sessions. There is no guarantee that the outcome of your psychotherapy is positive. Because Psychotherapy involves working on difficult emotions and barriers in your life, you may feel vulnerable as a client in our counselling session. I will make sure you feel safe and comfortable during the process. However, it is not uncommon that you experience uncomfortable feelings such as sadness, frustration, guilt, loneliness during and after our session. You may also feel changes in self-awareness and different ways of relating to others. I would recommend you to identify at least one reliable social support within your community before working on trauma-related issues. Please always remember to practice your self-care after leaving our session.
1. Check on our website and see if you think I might be a good fit to be your therapist.
2. Contact me via email or phone number to arrange a free 20 min consultation. Please prepare any questions you might have for me.
3. Book your first session, and make sure you receive your Zoom online meeting link.
We use Zoom, health care version, which is password protected and is compliant with PHIPPA.
What is your availability?
Availability Mon-Sat 10:00 am – 8:30pm Statutory Holiday OffPlease contact me to arrange appointments.
Accepting new clients now, online immediate opening.
Session Fees
We use Zoom, health care version, which is password protected and is compliant with PHIPPA.
Individual counselling, 50 minutes per session: $135 (+GST)
Couple counselling, 50 minutes per session: $160 (+GST)
Couple counselling, 80 minutes per session: $220 (+GST)
*Rates can be changed without advance notices.
Extended Health Insurance:
Many extended health benefit plans cover counselling provided by Registered Clinical Counsellors (RCC).
Check the details of your individual plan to ensure coverage.
Clients are required to pay out of pocket for each session and submit their receipt to their extended health plan for reimbursement.
Sliding Scales:
I provide sliding scale via Open Path for college students, those with limited incomes. I reserve seats for sliding scales to make the service sustainable. Currently the demand is high for individual counselling and waitlist is available. I still have two spots for sliding scale for relationship counselling. I try to fit my sliding scale client’s appointment in my less busy time slots, such as 10:00am -11:00am; 1:00pm-3:00pm on weekday. Please contact me for more details.
Love heals counselling and consulting has a 24-hour cancellation/rescheduling policy. If you missed, cancelled or changed your appointment with less than 24 hours notice, you would be charged with the full fee for your session.
Confidentiality (for adult clients only). Counselling is a relationship built on trust. You have the right to confidentiality. Your information and anything you said and shared are protected by confidentiality. I may consult with other counselling staffs to provide you with the best possible care. The information shared between counselling staffs, and I is limited to what is necessary to obtain relevant suggestions. Please kindly noted that when I see you in public, I do not acknowledge you to protect your privacy, but you may acknowledge me first. I only release your information or records to the third party with your written consent and or required by law and statutory.
The following instances are limits of confidentiality required by law:
I am mandated to report suspected child abuse or neglect
If a judge of a court law orders me to release your information
When disclosure is necessary to prevent clear and imminent danger to yourself or other.
Email me if you have any questions, I will try to reply within 24-36 hours. thanks for your understanding.
