Course Refund Policy
Client Cancelation greater than 14 days:
- The deposit less 75% will be refunded to the Client plus any hard costs incurred by Rescue Canada in preparation for the course.
- If rental equipment has not been shipped there will be a full refund on equipment rental if pre-paid.
- If rental equipment has been shipped the rental fee will be refunded minus the $25.00 restocking fee and return shipping expenses.
Client Cancelation less than 14 days:
- No refund of the course deposit plus any hard costs incurred by Rescue Canada in preparation for the course.
- If rental equipment has not been shipped there will be a refund minus a $25.00 restocking fee
- If rental equipment has been shipped there is no refund.
Absent/Incomplete
- When a registered student does not show up for the course the full tuition will still be charged and does not qualify for any refund. For extenuating circumstances such as injury (with proof if requested) a refund less the deposit can be requested.
- Upon request, 25% of the absent student tuition can be applied for the same Rescue Canada course within 6 months of the completion of said course.
- Students that are unsuccessful or incomplete in the course do not qualify for a refund
